Sales Support

Job Purpose

Haworth is a global leader in the design and manufacture of adaptable workspaces, including systems furniture, seating, storage and wood case goods, and collaborative furniture. As the interface between sales management and clients & dealers, the sales process is supported from a design, operational, and logistical perspective.

The  Sales Support role works closely together with the Sales Manager, providing end-to-end support throughout the entire sales process – from the initial client visit to the finalization of the sale, including Day 2 orders. Additionally, the sales support role is  responsible for ensuring a positive client experience in the showroom, which includes being present to welcome and assist clients.

Key Roles and Responsibilities  

• Assisting Sales team in creating winning proposals

• Taking control of complete submission process for tenders and RFP’s to create best in class proposals – contact different departments to obtain the relevant information in this respect

• Hosting and welcoming guests at the Haworth Brussels showroom

• Adding contemporary design ideas to our proposals

• Collaborating with relevant Haworth departments to support the sales process effectively

• Identifying and supporting Day 2 sales opportunities to maximize client engagement

• Offering technical and design advice to Sales team and clients

• Participating in sales meetings and sales visits to strengthen customer relationships

• Updating the CRM system (Vine) and organizing Bid&Design support through CRM

• Ensuring all projects are processed efficiently, with clear and accurate order management

• Joint sales visits are likely to happen in Belgium and Luxembourg

Job Requirements and Qualifications  

• A bachelor’s degree (or equivalent) and 2 years of experience in a similar position related to Interior (Office) Design

• Technical affinity or experience, combined with fluency in English and Dutch or French

• A keen eye for detail and a proactive mindset to deliver exceptional service to clients

• Ability to thrive under pressure,  ensuring thorough and precise progress tracking

• Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel)

  
  

About us

Haworth is one of the world's largest manufacturers of office furniture, providing solutions for tomorrow's customers worldwide. At the center of our work is the human being: What does a person need to work, what pushes them, motivates them and what makes people feel comfortable at work? Only if we can answer that question, we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead, we invest in our own research, have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company, headquartered in Holland, Michigan/United States, employs more than 8.000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners.