Job Purpose

This role supports the North America Logistics team by creating, analyzing, and publishing operational reports and dashboards, as well as driving automation and process efficiency. The position enables global collaboration by standardizing reporting and improving visibility into logistics performance and supply chain activities.

A Glimpse of Your Daily Mission

  • Generate and manage Daily Shortage Reports to support production planning and ensure timely product delivery.

  • Prepare replanning reports using system data to identify overdue shipments and drive corrective actions.

  • Coordinate with carriers to arrange trailer requirements based on daily load planning needs.

  • Plan and track transportation for shipment shortages within defined timelines.

  • Develop and publish performance reports to track cube utilization, weight utilization, and shipment execution.

  • Analyze mismatch data between enterprise systems to ensure data accuracy and integrity.

  • Monitor dwell reports to assess shipment timeliness and operational compliance.

  • Create forecasting reports to help transportation teams plan shipment volumes and identify large projects.

  • Track overflow shipments and identify improvement opportunities to enhance on-time delivery.

  • Analyze planned versus executed shipment performance and support operational optimization.

  • Process Engineering Change Orders to ensure smooth product flow through supply chain systems.

  • Resolve missing freight group issues to enable documentation such as bill of lading generation.

  • Support compliance requirements alongside logistics operations.

  • Identify and implement continuous improvement initiatives to enhance efficiency.

  • Collaborate with internal teams and external partners to ensure seamless logistics operations.

Your Qualifications

  • Bachelor’s degree in commerce, Arts, Logistics, or Business Management.

  • 1 to 2 years of relevant experience in logistics, supply chain, or business operations preferred.

  • Strong proficiency in Microsoft Office applications, especially Excel (including formulas, filtering, charts, and macros).

  • Experience with business intelligence tools such as Power BI, Business Objects, QlikView, or Tableau.

  • Strong analytical and problem-solving skills with attention to detail.

  • Ability to prioritize tasks, manage multiple responsibilities, and work under pressure.

  • Effective communication skills with the ability to collaborate across teams and stakeholders.

  • Demonstrates accountability, ownership, and a proactive approach to work.

Travel Requirements

No regular travel required; flexibility may be expected based on business needs.

About Us

Haworth is one of the world's largest manufacturers of office furniture, providing solutions for tomorrow's customers worldwide. At the centre of our work is the human being: What does a person need to work, what pushes them, motivates them and what makes people feel comfortable at work? Only if we can answer that question, we are able to introduce designs to our customers that will make them achieve their goals. To stay one step ahead, we invest in our own research, have a worldwide network of interesting partners and are part of think tanks around the world who are trying to think ahead. The family-owned company, headquartered in Holland, Michigan/United States, employs more than 8,000 people and is represented in more than 150 countries in Asia, Europe and America with subsidiaries and partners

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