Job Description: D365 Senior Business Analyst – Finance

About Us

Haworth is one of the world’s largest manufacturers of office furniture, delivering innovative workspace solutions for tomorrow’s customers. At the core of our mission is understanding human needs at work—what motivates people, what helps them perform, and what makes them feel comfortable.

To stay ahead, we invest in research, collaborate with global partners, and participate in international think tanks. Headquartered in Holland, Michigan (USA), Haworth is a family‑owned company employing over 8,000 people and operating in more than 150 countries across Asia, Europe, and the Americas.

Job Purpose

The D365 Senior Business Analyst – Financeis responsible for leading the end‑to‑end finance and accounting solution design for Microsoft Dynamics 365 Finance & Operations implementations in India. This role ensures that business needs are translated into compliant, scalable, and high‑performing D365 Finance solutions aligned with Haworth’s strategic objectives.

Key Roles & Responsibilities

Customer Excellence

• Deliver exceptional customer experience throughout the project lifecycle.

• Build strong, trust-based relationships with business stakeholders and end‑users.

Business Analysis & Solution Design

• Collaborate with business process owners to understand workflows, pain points, and future-state requirements.

• Conduct gap analysis and create detailed functional specifications.

• Apply global best practices to design optimized and compliant D365 Finance solutions.

Implementation & Enablement

• Lead conference room pilots (CRPs), troubleshoot issues, and prepare teams for go‑live success.

• Conduct training for various user groups to ensure strong adoption and system proficiency.

• Support data migration, validation, and end-to-end testing cycles.

Post Go‑Live Support & Optimization

• Provide stabilization support post go-live.

• Identify opportunities for system enhancements and process optimization within D365.

Key Working Relationships

Internal Contacts

• Regional business units

• U.S. & European corporate teams

External Contacts

• Suppliers

• Haworth customers

Nature of interactions includes:

• Information exchange

• Managing complex discussions

• Influencing decisions

• Representing the company professionally

Business Expertise & Knowledge Required

• Strong understanding of end‑to‑end finance operations and ERP process flows.

• Ability to translate business needs into efficient and compliant D365 Finance solutions.

• Expertise in aligning system design with business goals and statutory requirements.

Job Requirements & Qualifications

Mandatory Requirements

• 8+ years of experience focusing on the Finance module in D365 F&O, AX 2012, or AX 2009.

• 2+ full-cycle D365 Finance implementations, including at least one in a manufacturing organization.

• Strong functional knowledge of:

  • General Ledger

  • Accounts Payable

  • Accounts Receivable

  • Fixed Assets

  • Cash & Bank

  • Cost Accounting

  • Budgeting

  • Reporting

• Proven expertise in India Localization:

  • GST

  • Withholding Tax (TDS/TCS)

  • E‑Invoicing

  • Other statutory compliance

• Experience working with MNC clients.

• Bachelor’s degree in Accounting, Finance, or a related field.

• Strong stakeholder management and communication skills.

Preferred Qualifications

• Experience working with global cross-functional teams.

• Exposure to finance transformation or process re‑engineering initiatives.

Travel Requirements

• Willingness to travel domestically and internationally up to 50%.

• During critical phases such as go‑live, travel may exceed 75%, sometimes with short notice.